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What if I'm Not satisfied with my purchase at coach outlet?

As always, thank you for shopping at Coach Outlet. If you need more assistance, please contact Client Services and we will be happy to help you find your perfect fit. START YOUR EXCHANGE We Want You To Love Your COACH Outlet Purchase. If You Are Not Satisfied With Your Purchase, Learn More About Our Exchange Policies At COACH Outlet.

Are coach outlet bags made for the outlet?

My understanding is that, for Coach, the majority of the Outlet bags are made for the Outlet. You may sometimes find overstock items there, but the vast majority of the bags were designed for and manufactured with the Outlet market in mind so they're supposedly of lesser quality materials to meet that price point better.

How do I exchange a coach outlet item?

All items are eligible for exchange in any Coach Outlet store. Exchanges for Footwear and Apparel items may be initiated online. To exchange all other items by mail, we recommend returning the item and purchasing the new color or size to ensure product availability. STEP 1: To start your exchange, click here.

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